Additional Services to Support Your Success

We don't just take care of your clients. We do a lot more for your treatment program.

Treatment programs require a high level of support from medical service providers, and not only related to patient care.

Headlands supports its treatment program partners in many areas including regulatory compliance, medical risk management, and training of treatment program nursing and clinical staff. We support your need to meet insurance mandates, participate in insurance reviews, and assist with client requests for disability applications and work letters. Without this level of support, you are losing revenue due to unauthorized treatment days, rejected claims, and increased rates of AMA from unhappy clients.

Compliance Support

Maintaining Compliance with Insurance, State, and The Joint Commission is Important - You Can Rely on Us

Operating a successful treatment program requires navigating a jungle of insurance, state, federal and accreditation agency regulations.  Many of these regulations dictate the manner and method by which medical services are delivered.  If your medical service providers are not-well versed in regulatory mandates, or operationally inacabable of meeting mandates, this puts your program at risk.  

Our healthcare quality assurance team has accumulated years of experience working with treatment programs to ensure that they remain above board with regulatory compliance.  We understand regulations pertaining to the delivery of medical services at the level of individual insurers, state, and national requirements.  

We regularly advise and assist treatment programs on the following issues:

  • State regulations pertaining to the delivery of medical care in the treatment program setting
  • Federal compliance related to controlled medication prescribing and storage.
  • JCAHO and CARF accreditation, preparation for audits and reviews
  • Operational support to ensure compliance with individual insurer mandates.

Operational Support

Our Operations Team Supports You Getting Paid

We recognize the remarkable value treatment programs provide their clients. Unfortunately, federal, state, and local regulations, while vital to your patient’s well-being, may make it difficult for your program to thrive. On top of that, insurance mandates are notoriously fussy; your program can lose reimbursement for any number of reasons.

At Headlands ATS, we make our partner’s vitality our priority. Our 70-plus years of combined experience benefit our partnering facilities with keen attention to detail in all matters. We ensure our partners have the proper program support to thrive in a system with heavy government and private intervention.

We provide the following kinds of program support:

  • Complete and prompt documentation to optimize successful authorization of treatment days.
  • On demand access to providers, operations staff, and compliance/regulatory staff
  • Organized, predictible scheduling of patient visits
  • Providers with Specialty Credentials and Board Certification in Addictions and Psychiatry
  • Easy to schedule, Doctor-to-Doctor Peer Reviews with Insurance Utilization Review
  • HIPAA-Compliant communication, record keeping and patient evaluations.

We Train Your Staff

We Help Your Staff Operate more Efficiently and Safely - Saving You Costs and Lowering Your Risk

Many treatment programs struggle with organization and leadership within their nursing and medical technician support staffs.  Without proper training and well-designed medical protocols, treatment programs cannot achieve their highest potential.  Disorganization in the delivery of medical services results in low morale among employees and dissatisfaction among your clients.  

Here is how we help:

  • At the outset of our relationship with you, we train your staff on a comprehensive set of protocols, guidelines, and standards to ensure safe, efficient, and organized delivery of medical services to your clients.
  • Headlands Treatment Program Manual is a comprehensive resource for your staff, and accessible only to our program partners
  • Ongoing risk management trainings keep your staff up to speed on regulations and aware of potential liability issues.
  • Regular meetings with a dedicated account manager to ensure optimal delivery of services

Disability, FMLA, and Work Letters

We Get it Done so Your Clients Can Focus on Treatment

If there is one thing that newly admitted clients worry about, its keeping their jobs and providing for their families while they are in treatment.  Many clients leave treatment early over these concerns.  We ensure timely completion and turn-around of disability forms, FMLA, and work letters so that your clients can focus on what matters – participating in treatment. 

Pharmacy and Laboratory Logistics

Ensuring Your Clients Have Access to the Treatments and Testing they Need - Without Delay

Pharmacy and laboratory logistics can be challenging for treatment programs.  Newly admitted clients need ready to access to medications for their comfort and safety.  Delays in access to medication are frequently associated with AMA episodes.

Good client care includes laboratory screening for conditions commonly caused by or related to heavy substance use.  Your clients are often anxious about their health status and would like to know the results of lab screening.  

Headlands has developed processes and logistics protocols to ensure that your clients have access to medications at the time of admission.  Your clients will also feel reassured knowing that they have access to laboratory screening with short turnaround of results.

Learn How We May Help You

We are Ready to Talk About Your Goals

Does your treatment program want to increase efficiency, functionality, and opportunity while erasing difficulties caused by insurance companies and regulations?   Would you prefer to work with a medical services provider who not only takes care or your clients, but assists you with ALL the operational  aspects of delivering effective medical services?  If you want to learn how we can help improve your program, call us today.

Give Us A Call at 866-905-9410
OR
Request a Call from us below*

With some basic information, we can quickly get you a competitive quote for treatment program services.  You will be happy…. and your clients will thank you for it.

Are you ready to work with a medical group who truly understands the needs of your treatment program?

*This form is for treatment programs only. If you are an individual seeking treatment, please do not send information through this form.  Click here to contact us

When You Succeed, We Succeed

Each individual’s path to recovery relies on access to effective addiction treatment services and compassionate support.

Are you a treatment program interested in contracting for our services?  We would like to help you.

Board Certified Treatment Experts

Healing Starts Here

Medication Assisted Treatments for Opiate and Alcohol Use

Experts in Service to Treatment Programs at All Levels of Care

Medical Withdrawal Management

Treatment without Judgment

Psychiatric Medication Management

Addiction Medicine Experts Who Care

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